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Community

Community Engagement

Better infrastructure begins with local priorities

Our approach is to engage early, provide data, listen carefully, and structure projects so communities share in the benefits in ways that can be verified. 

Everywhere we work, we view community involvement and benefit as part of our mission.

A woman holding a notebook talks with a smiling group of people outdoors

We develop at the speed of trust

We share project information early, explain each decision in plain language, and provide clear ways for residents to ask questions and give input. We start with community engagement, instead of after a project is formally proposed, so we can adjust to real community concerns, needs and priorities.

Follow along on each location page

Project Timeline

Milestones for each project, posted on its location page once the project is announced and updated as they move.

Engagement Log

Meetings held, questions received and answered, and open items with response deadlines, posted on each location page.

How engagement works

  1. Listen first

    We meet with neighbors nearest the site, local officials, schools, first responders, employers and community organizations. We learn who is already doing good work locally and what residents care about before design decisions are made.

  2. Share information early

    Project information, studies and site plans are shared as they are ready, in plain language, with time for questions before decisions are made.

  3. Resident committees

    Where a host community forms a resident committee, it helps set priorities for community benefits and reviews how commitments are carried out.

  4. Public approval

    Formal approval proceeds through noticed public meetings, typically rezoning, utility and development agreements, and site plan review, so protections and benefits can be discussed in public and written into enforceable documents.

  5. After approval

    Engagement continues through construction and operations, with a local point of contact and a clear way to raise concerns and get a response.

What you can expect from us

  • Plain-language answers, including when the answer is “we don’t know yet.”
  • Meetings held at times and places that work for working families, with accommodations on request.
  • A report back on what we heard and what changed because of it.
  • Questions welcome at any stage, at community meetings and open houses, in small-group conversations, through surveys, or through our contact form.

Learn more

See Community Benefits for what communities receive, Transparency and Accountability for how commitments are reported, and Common Concerns for answers to the questions we hear most. Have a question? Contact us.